Troubleshoot OTP Issues in Manav Sampada Login

Facing issues with receiving or entering the OTP (One-Time Password) while logging into the Manav Sampada portal? You’re not alone! OTP problems are common, but don’t worry. This guide will help you fix the issue quickly and get you back to work.

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Troubleshoot OTP Issues in Manav Sampada Login

What Is OTP in Manav Sampada?

The OTP is a temporary, one-time code sent to your registered mobile number for security verification. You need it to log in to the portal and complete various HR tasks such as applying for leave or checking your salary slip. If the OTP isn’t arriving or working, it can prevent you from logging in. You can also read: Fix Manav Sampada Portal Errors on Mobile

Common OTP Issues in Manav Sampada

OTP not receiving
OTP expired before you can use it
Incorrect OTP message
OTP goes to the wrong phone number

Wait for a While

Sometimes, there’s a slight delay in receiving the OTP due to network issues.
Quick Fix:

Wait for a few minutes to see if the OTP arrives.

Check your mobile signal strength to ensure a stable network connection.

Resend the OTP

If you’ve waited long enough and still haven’t received the OTP, try resending it. The portal typically provides a Resend OTP option.

Steps:

After clicking Send OTP, wait a few moments.

Click the Resend OTP button and wait for the new code.

Check Your Registered Mobile Number

Ensure that your registered mobile number is correct and active. If your number has changed recently or if it’s not properly linked to your Manav Sampada account, the OTP may not be sent to the correct number.

Steps:

Verify your mobile number with your HR department or admin team to ensure it’s updated in the system.

If your number is incorrect or outdated, ask them to update it in the system.

Make Sure You Have Sufficient Network Coverage

An OTP won’t be delivered if you don’t have a stable mobile network. If you are in an area with weak signal or network issues, the message may fail to come through.

Quick Fix:

Move to a location with better mobile signal or switch to Wi-Fi if possible.
If using a dual SIM phone, ensure that the correct SIM card (the one linked to your Manav Sampada account) is set to receive the OTP.

Disable DND (Do Not Disturb) Service

Some mobile users have the DND (Do Not Disturb) service activated, which blocks promotional messages, including OTPs.

Quick Fix:

Check your mobile settings to ensure DND is disabled.

Call your network provider to ensure OTP messages aren’t blocked.

Clear Your Browser Cache and Cookies

Sometimes, OTP issues can be related to browser problems. Clearing the cache and cookies can help reset things.

Steps:

Go to your browser settings.

Select Privacy or History and then clear the cache and cookies.

Close and reopen your browser, then try logging in again.

Try Incognito Mode or a Different Browser

If clearing the cache doesn’t work, try opening the Manav Sampada portal in Incognito Mode or use a different browser.

Steps:

Incognito Mode disables extensions and cache data that may cause issues.
Try switching from Google Chrome to Mozilla Firefox, Microsoft Edge, or another browser.

Check the Expiry of the OTP

OTPs are usually valid for a short period of time (typically 5–10 minutes). If you don’t enter the code before it expires, you’ll have to request a new one.

Quick Fix:

Always enter the OTP immediately after receiving it.
If it expires, click Resend OTP and get a fresh code.

Contact Your HR or Admin Team

If none of the above steps resolve the issue, the problem might be linked to your Manav Sampada account settings or your registered mobile number. In this case, contact your HR department or the Manav Sampada support team.

Steps:

Ask them to verify your account details.
They can assist with updating your mobile number or fixing any other account-related issues.

Frequently Asked Questions

If you’ve followed all the troubleshooting steps and still haven’t received your OTP, it’s best to contact your HR department to verify your registered mobile number and ensure there are no issues with your account.

Make sure you’re entering the OTP as soon as you receive it. If it expires, simply click on Resend OTP to get a new one.

Double-check that you’ve typed the OTP exactly as received. Ensure there are no extra spaces or characters. If the problem persists, request a new OTP

Unfortunately, the OTP will only be sent to the phone number registered in your account. You will need to use that phone number to log in. Contact your HR team if you need to update your number.

Go to your phone’s Settings, then find the DND option. Turn off the DND service to allow OTP messages to come through.

Final Thought:

Dealing with OTP issues can be frustrating, but by following the simple steps above, you should be able to resolve the problem and log in to the Manav Sampada portal quickly. Remember to check your registered mobile number, clear your browser’s cache, and ensure that your mobile network is stable.
If problems persist, don’t hesitate to reach out to your HR or IT support team for assistance. They can help you get your account sorted out.
Stay patient, and you’ll be back on track in no time!