Sometimes when you try to login to Manav Sampada (ehrms.upsdc.gov.in), things don’t go as planned. Maybe wrong credentials, captcha error, server glitch, or forgotten password. If login issues hit you — don’t worry. There are official support channels you can reach. Here’s how to get help and what to do to solve login problems.

Why You Might Need Support

Your login may fail due to:

  • Wrong user‑ID or password
  • Captcha or browser compatibility issues
  • Registered mobile number or email missing (so “Forgot Password / OTP” can’t work)
  • Portal technical glitch or downtime
  • Your account may not be properly activated by your department

When such problems happen — that’s when contacting support becomes necessary.

Official Support Channels of Manav Sampada

If login or portal issues persist, you can contact support through these official channels:

1

Email support:
NIC technical‑team email for Manav Sampada — ehrms‑up@gov.in

2

Toll‑free helpline number: 1800‑180‑5312
(for Uttar Pradesh Manav Sampada)

3

Your department’s establishment / nodal officer
if the issue is related to account activation, user credentials, or master data corrections.

What to Do Before Contacting Support

Before reaching out, do these quick checks — sometimes they fix the problem immediately:

  • Double‑check you typed user‑ID, password, and department name correctly
  • Clear browser cache or try a different browser
  • Use an updated browser (Chrome, Firefox, Edge) — older browsers may misbehave
  • If OTP / password reset, ensure your mobile number and email are registered and reachable
  • Try after some time — sometimes server maintenance or overload causes temporary problems You can also read:  Troubleshooting Manav Sampada Service Book Issues

What Info to Share When Contacting Support

Manav Sampada Contact Support for Login Issues

When you reach out for help, it’s good to provide these details — makes troubleshooting easier:

  • Your Employee ID / user‑ID
  • Your registered department name
  • What exactly is going wrong (wrong password, OTP not received, captcha error, “user not found”, blank page, etc.)
  • Any error message you see on screen
  • Your registered mobile number / email (if available)
  • Browser name and version (Chrome, Firefox, etc.) — sometimes browser causes login issues

How to Escalate the Issue if Support is Delayed

If you don’t get a quick response from Manav Sampada support, try the following:

1

Contact your department’s establishment officer
They may have direct access to resolve issues or escalate them faster.

2

Follow up with the support team
If you’ve emailed them and haven’t received a response within a few days, send a follow-up message.

3

Keep a log of your communication
For reference in case you need to escalate the issue further

Sample Message to Support

If you email or call support, you can write something like:

Hello Team,
I am unable to login to Manav Sampada with my employee ID [ID] in department [department name]. I get this error: “[error message]”. My registered mobile number is [mobile no.]. Please help restore my access.
Thanks,
[Your Name]

Such a clear message will help them understand and fix your issue faster.

(FAQs)

If you forget your password, click the “Forgot Password” link on the login page. You’ll receive a reset link on your registered mobile number or email address. If this doesn’t work, contact support.

If your mobile or email is not registered, you won’t receive the OTP for password reset. Contact your department’s HR or IT support team to update your details in the system.

Captcha errors can happen if your browser has stored old data or cookies. Clear your browser cache, refresh the page, and try again. If it persists, use a different browser.

If you are unable to log in despite using the correct credentials, your account may not be activated by your department. Contact your HR or establishment officer to verify your account status.

You can’t change this information on your own. Contact your HR department or establishment officer to update your registered contact details.

Final Thought:


Login issues on Manav Sampada can be frustrating, but they’re usually easy to fix with the right steps. By contacting support via the toll‑free number or official email (ehrms‑up@gov.in) and giving clear details, you can resolve most login problems quickly. Don’t hesitate to escalate the issue if needed — and remember to keep your login credentials and contact details up to date.
If you need more help, feel free to reach out! Keep your service records and account in check, and you’ll have a smooth experience with the Manav Sampada portal.

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