Troubleshooting Manav Sampada Leave Request Issues

If you’ve applied for leave via the Manav Sampada portal and it hasn’t gone through, or it’s stuck somewhere — no worries. Many users face hiccups, but most of them can be fixed with simple steps. This article will walk you through common issues, what likely caused them, and how you can solve them quickly.

Apply Leave

Why Leave Requests Sometimes Fail or Get Stuck

Before we dive into the fixes, it’s good to know why leave requests might misbehave:

The leave form was not filled out correctly (missing fields, wrong dates).
The portal is not yet updated or synced (pending approvals, system delay).
Your user role or permissions in Manav Sampada are not set to apply leave.
The leave type or balance you selected is invalid or exhausted.
Browser issues: outdated browser, cache problems, pop‑up blockers.
Browser issues: outdated browser, cache problems, pop‑up blockers.

Step‑by‑Step: What to Do When Leave Request Isn’t Showing/Approved

Here’s a checklist you can follow:

Re‑check Your Leave Details
Make sure the dates (From and To) are correct, leave type is valid, reason is entered, and any required attachments (for medical leave etc) are uploaded
Check Your Leave Balance & Eligibility
If your balance for that leave type is zero or you haven’t completed required service tenure for that type, the request might be auto‑rejected or stuck in pending
Clear Browser Cache & Relogin
Sometimes the system doesn’t show updates until you refresh. Log out, clear browser cache, or try a different browser or device
Check Approval Chain / WorkflowYour leave might be pending approval from your reporting officer or higher authority. In that case, go to the “My Leave → Application Status” section (or similar) to check. GAD Assam+1
Verify Your Role & Access Rights
If you don’t see an “Apply Leave” option, it could be your account doesn’t have that permission. Contact your HR or Dept admin to check.
Look for System Notices
Sometimes the portal may be under maintenance or updates which delay processing. Check for any notices on the login page or your department homepage.
Contact Technical/HR Support
If everything seems correct and still no progress after a day or two, take a screenshot of your submission, note the request ID, and raise a ticket or talk to HR to escalate

Common Problems & Quick Fixes

Problem	Possible Cause	Quick Fix
“My leave request not showing up”	Submission didn’t complete or is pending approval	Check “Application Status”, refresh portal, contact HR
“Leave type greyed out / not selectable”	Not eligible for that leave type or balance exhausted	Check leave balance, change leave type
“Error message on submit”	Browser issue or required field missing	Use supported browser, fill all fields, upload required docs
“Balance shows zero though I didn’t apply”	System update lag or missing data entry	Wait few hours, check with HR/establishment
“Approval is stuck for long”	Approving officer hasn’t actioned	Reminder to reporting officer or escalate

Tips to Avoid Leave Request Issues in the Future

Always check your leave balance before applying.

Submit your leave ideally a few days in advance.

Use supported browser (latest version of Chrome/Firefox etc).

Make sure required attachments (medical certificates, etc) are uploaded clearly.

Keep reference number or screenshot of your submission for follow up.

You can also read: How to Access Your e‑Service Book on Manav Sampada Portal

Frequently Asked Questions

Not immediately — it may just be waiting for someone to approve. If it stays pending too long, remind your supervisor or HR

You probably don’t have permissions yet. Contact your HR or portal administrator to assign the leave‑apply role.

Yes — large or unsupported format files can block submission. Compress the file, ensure correct format (PDF/JPG) and try again.

Depends on your state’s policy. Some allow unpaid leave or special leave. Otherwise you’ll need to wait till balance is restored

Yes — usually via the portal or email/SMS once the approving officer marks it approved or rejected

Final Thought:

Leave request issues on Manav Sampada might seem frustrating, but most are fixable — either by checking details, refreshing the portal, or contacting the right person. Handle it early, keep track of your submission, and follow the steps above and you’ll clear the issue quickly.
Need a printable checklist or template email for HR to help follow up your leave status? I can make one for you right now!